Business Units

Business units are label-like elements associated with products to create custom hierarchies within the organization. Multiple products can be grouped under a business unit. Business units are related to products in the product editing section.

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Only products and manager accounts can have business units.

Business Units can be added to products and manager accounts in the info step when adding or editing a product and a manager account.

There are two prominent use cases of business units;

  • You can use them to filter the organization dashboard based on business units.
  • They can be associated with manager-level users to create a custom view for managers who want to track the progress of respective business units. This action occurs when a new user with the manager role is created manually (as seen in the screenshot below) or fetched from a single-sign-on tool. A user can be associated with multiple business units.