Business Units

Business units are label-like elements associated with products to create custom hierarchies within the organization. Multiple products can be grouped under a business unit. Business units are related to products in the product editing section.


Only products and manager accounts can have business units.

Business Units can be added to products and manager accounts in the info step when adding or editing a product and a manager account.

There are two prominent use cases of business units;

  • You can use them to filter the organization dashboard based on business units.
  • They can be associated with manager-level users to create a custom view for managers who want to track the progress of respective business units. This action occurs when a new user with the manager role is created manually (as seen in the screenshot below) or fetched from a single-sign-on tool. A user can be associated with multiple business units.